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Our people
All of our employees are passionate about delivering the very best in customer service
Our people make us who we are and we recruit and train the very best. As a customer-facing organisation our employees are available to answer your queries every day and at any time. Read about some of our staff from across Europe below:
Hitesh Jivani,
Customer Communication Analyst, UK & Ireland
Hitesh is responsible for managing and sending all operational communications, keeping customers fully informed of maintenance and upgrades works within the data centres and our service portfolio. He also assists customers in resolving any operational issues and helps manage their direct relationships with TelecityGroup.
“The best part of my job is that I’m able to make a difference to customers’ experience at TelecityGroup.”
Marco Matarazzo,
Technical team leader, Italy
As technical team leader, Marco manages information technology (IT) in our Milan data centres, including all the services we provide for our customers, such as IP networking and firewalls.
“The most important part of my job is helping customers make the most of the services, expertise and experience we have to offer.”
Leroy Eversley,
Consultant engineer, UK & Ireland
Leroy is a computer consultant who focuses on designing applications and looking after the internal network.
“The best bit of working with technology is that I get to solve internal problems and work with the team on discovering new solutions and learning new technologies.”
Robert van Driel,
Senior network engineer, the Netherlands
As a senior network engineer, it’s Robert’s responsibility to know everything that’s going on in the data centre. He leads a team of seven engineers who work in shift patterns and ensure that everything runs smoothly.
“I’m straight and direct to customers and when I promise I deliver on it.”
Jurgen Zilg,
Sales manager, Germany
As sales manager Jurgen’s role starts at customer acquisition. But because 40% of all project management comes through sales, his role is far wider than a basic sales job.
“I enjoy being part of the solution and I am proud of what I’ve been doing since 2002.”
Daniel Joyce,
Operations manager, Sweden
Daniel is responsible for both our Stockholm data centres. His role covers upgrades, installations and the ongoing operation of the sites.
“I like to work with customers and earn their trust in our systems and professionalism.”
